Frequently asked questions

Ordering & Shipping

How long does delivery take?

Our prints are usually delivered within 3–11 business days, depending on your location.
Do you offer free shipping?

Yes, we always offer free worldwide shipping on all orders!
Can I track my order?

Yes! Once your order has been shipped you will receive a confirmation email with tracking details.
Can I cancel my order after purchase?

Orders can be cancelled within 1 hour after purchase. After that, the printing process begins and we’re unable to cancel your order.
What payment methods do you accept?

To make your shopping experience smooth and flexible, we offer multiple secure payment options. Including PayPal, Klarna, Visa, American Express, Mastercard, Maestro, Apple Pay, Google Pay, Bancontact and UnionPay. The exact options may vary depending on your location and will be shown at checkout.

Product information
Does the print come with a frame?

No, the frame is not included. Product images with frames are for styling inspiration only.
What sizes are available?

We offer a wide range of international print sizes to fit common framing standards. Available sizes are listed in each product listing.
Do you offer custom sizes?

At this time, we do not offer custom sizes.

Will the colors look exactly like on my screen?

Colors may vary slightly due to different monitor settings, but we print using giclée techniques for the most vibrant and accurate results possible.
What is giclée printing?

Giclée is a premium fine art printing technique that uses a 12-color fine art system to produce vibrant, accurate colors with exceptional depth. This method ensures museum-quality results with rich detail, an elegant finish, and a truly luxurious feel.
What printing paper do you use?

Our prints are made on FSC-certified, 200 gsm (80 lb) paper with a thickness of 0.26 mm, ensuring both durability and a luxurious feel.
Are your prints environmentally friendly?

Yes, all our prints are produced on FSC-certified paper using environmentally conscious practices to ensure a sustainable choice without compromising on quality.

Returns & Exchanges
Can I return or exchange my print?

Since all our prints are made to order and made individually for you, we do not accept returns or exchanges once the printing process has started.
What if my print arrives damaged or misprinted?

Please contact us within 48 hours of delivery if your print arrives damaged, misprinted, or defective. We’ll review your case and arrange a replacement or refund if appropriate.

Got a question? We've got you!

Prefer email? Reach us directly at info@roomofscandinavia.com. We usually respond within 24 hours!